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What to Do When You Receive a Letter or Notice From the IRS

You may have received a notice or letter from the IRS for a variety of reasons. The IRS may mail a taxpayer a letter because a bigger or smaller refund is owed, your identification must be authenticated, the IRS has a question or needs further information, or the IRS changed their tax return.

 Here is what to do when you receive one:

  1. First, don't ignore it. The majority of IRS notices are about federal tax returns or tax accounts. The letter will outline the reason for the contact and will provide further instructions on your next steps.
     
  2. Then, read the notice. If the agency changed your tax return, be sure to compare the information provided in the letter with the information in your original return. If you agree with the notice, there is no need to contact the IRS.
     
  3. If a response is requested, do so timely. The letter may require a response by a specific date. Responding in a timely manner will
    • minimize additional interest and penalty charges.
    • preserve your appeal rights if you don't agree.
  4. Keep a copy of the notice or letter. It's important to copy all notices or letters that you receive from the IRS and keep them with your other tax records.
  5. Some things to remember: 
  • Calling the IRS isn't necessary. You will only need to contact the agency if you don't agree with the information in the notice, if the IRS requests additional information, or if you have a balance due.  
  • Avoid Scams. The IRS will never contact taxpayers through social media or text messages. The first contact from the agency usually comes in the mail.
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